-You're need
-Brief and quote
-Concepts
-Development
-Sign off
-Print and delivery launch.
To me this is the way things should look on a professionals website as the process is known the client is instantly more liable to choose this agency over others as they have a clear understanding of what will be happening.
The site also has a blog which is a very strong way of showing DD and finishes also un related projects, perhaps personal. However this blog is pretty weak and doesn't show a lot of what they are up to and what they are doing which I think is a very important way to back up all of the designers work.
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